Tutt Bryant
Fleet & Equipment Specialists

As a group of dynamic, customer-focused individuals from diverse backgrounds, Tutt Bryant’s Fleet and Equipment Specialists are the team behind the reliability, performance and longevity of the equipment Tutt Bryant sells and also operates.

Whether it’s coordinating the daily logistics of on-hire and off-hire at our branches, procurement planning for new additions to Australia’s largest crawler crane fleet, the delivery and commissioning of new crushing and screening equipment on client’s sites, or operations management of specialised transport projects, Tutt Bryant’s Fleet and Equipment Specialists are always on the forefront of providing exceptional service, ensuring the job at hand is carried out in a professional and economic manner.

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Plant Fitter / Technician Field Service Position (Metso Outotec)

Originating in 1938, Tutt Bryant Group has been known for quality, professionalism, and innovation in the construction and heavy equipment industry. Today, Tutt Bryant operates nationally with more diverse capabilities, providing equipment sales and hire, spare parts, service, and engineering solutions to Australia’s construction, mining, and trade sectors.

Would you like to take this opportunity to influence the industry towards more responsible use of the world’s natural resources?

Metso Outotec, a global frontrunner in sustainable technologies with Tutt Bryant Equipment as an Australian distributor, creates a unique workplace. Together, we offer a more robust platform for growth and innovation by combining the strengths of both organisations’.

This is your opportunity to join the positive change.

JOB DUTIES AND RESPONSIBILITIES

  • Provide technical liaison services between customers and product divisions.
  • Provide hands-on mechanical service work in the field to Tutt Bryant Equipment Metso Outotec Outotec customers.
  • Perform technical evaluations and analyse equipment and machine component failures.
  • Install and commission systems, machinery and associated spare parts and wear material components.
  • Train and inform customers in maintenance and service of products.
  • Investigate customer complaints regarding quality, tolerances, specifications and delivered condition of products.
  • Record, analyse and inform concerned personnel of production quality assurance and Service Manager of status and disposition of customer complaints and claims.
  • Provide field trip reports in accordance with company standards.
  • Provide on-site supervision to company and customer representatives.
  • Develop and implement service objectives and action plans with the Service Manager.
  • Determine customer needs and achieve service excellence.
  • Manage projects from time to time, ensuring that Metso Outotec quality standards and objectives are being met.
  • Assist the spares and wears department in compiling parts manuals, recommended parts lists, sales presentation material, and other customer service-related queries.
  • Keep fully abreast with company manuals, technical publications and bulletins.
  • Ensure that company policy directive pertaining to the QA system is adhered to.
  • Ensure confidentiality of proprietary company information and operate with the highest ethical and moral standards at all times.
  • Cooperate with other departments and functions to ensure customer satisfaction is maintained and exhibited at all times.

 

QUALIFICATIONS, EXPERIENCE & ATTRIBUTES REQUIRED

  • 3 – 7 years of experience in field service within Earthmoving and/or the Mining Industry.
  • A vehicle’s licence, with a medium rigid truck licence, is an advantage.
  • Forklift licence and white card.
  • Extensive experience with electrical systems, both Extra Low Voltage and Low Voltage.
  • Extensive experience with hydraulic and hydrostatic drive systems.
  • Flexibility to work after hours, including an on-call roster as needed.
  • Ability to work safely, complying with the OH&S requirements of the company and earthmoving industry.
  • Must be aggressive, assertive and confident.
  • Excellent communication skills.
  • Ability to read and interpret documents such as parts manuals, operating and maintenance instructions, and procedure manuals.
  • Must have excellent leadership skills.
  • Must be a team player and lead by setting examples.

 

JOB SPECIFICATIONS

To perform this job successfully, an individual must perform each essential duty satisfactorily.  The requirements listed below represent the knowledge, skill, competency and/or ability needed to succeed in this role.

 

SKILLS AND ABILITIES

  • Ability to work independently to complete given tasks and activities, solving daily technical service issues
  • Ability to write reports, business correspondence and procedure manuals
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public
  • Ability to define problems, collect data, establish facts and draw valid conclusions

WE PROVIDE

  • Company field service vehicle
  • Company phone
  • Company laptop
  • Product-specific training
  • Overalls, safety boots and uniform
  • Posted on
    29 March 2022
  • Adelaide SA
    Mawson Lakes
  • Work Type
  • Classification
    Technicians
  • Division
    Tutt Bryant Equipment

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